Tens of thousands of Gmail users were mysteriously locked out of their accounts Monday or could not find any of their e-mails, as a result of a Google bug, a company representative said. The victims - about 38,000 people, or approximately .02 percent of all Gmail users - should have had their accounts restored by the end of the day, Google spokeswoman Jessica Kositz said.
Google engineers are still trying to determine what caused the malfunction, Kositz said, adding that the company plans to issue an explanation by the middle of the week. "Unfortunately, this was a bug on our side, but what we saw was that this involved a really small percentage of our users," she said. "We keep everything on backup. We're taking this seriously, and we're working as quickly as possible."
1 comment:
Hello ,
I am one of the developer team member and would like to put up my views in such scenario where email is being lost, email account is being disabled, lost password etc. Such situation might be erupted any time. But the point is- what we are doing to prevent the loss.
The simple solution for this problem is to have regular backup of Email from your IMAP/ Gmail account.
And It becomes so easy with a tool "Beyond Inbox" to have email backup and many more..
http://www.beyondinbox.com/documentation/mail-backup--how-to-backup-emails-from-imap-account.html
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